What we manage
You connect your Google account once. From there the listing is looked after every week, not just the day it was set up.
Name, category, phone, website, description and hours checked against a completeness score, so nothing a customer looks for is missing.
What’s New, Offer and Event posts with a button like Call now or Learn more. We write them and schedule them, so your listing always shows something recent.
Each review gets a personal, AI-written reply in your tone. You choose which star ratings post on their own and which wait for you, and a low rating reaches your inbox right away.
Profile views, calls, direction requests and website clicks for each store, measured against the period before, next to your ads and your POS numbers.
“Machines are huge and everything was spotless. In and out in an hour.”
Thank you, Maria! We keep the big washers ready for exactly that kind of day. See you next time. Dana, Sunshine Wash & Fold
Client portal · Google Business · illustrative figures
What you see
Your rating, the star breakdown, a plain summary of what customers praise and complain about, and every review next to the reply that went out.
How it fits
A text and an email after a customer’s second visit, with a one-tap link to the right store’s review page.
See Google Reviews →The reply, the posts, the details people check before they drive over, and the numbers that show it working.
You can, and most owners mean to. Then a holiday comes and the hours are wrong, a review sits unanswered for three weeks, and nobody has posted since the grand opening.
None of it is hard. It just has to happen every week, which is exactly the kind of job that slips when you're fixing a dryer. We make it happen every week, and you can see that it did.
Common questions
Yes. You connect your Google account to your portal, and you can disconnect it at any time. The listing stays yours.
From the blog