Why we exist
We saw laundromat owners getting bad marketing advice.
Most marketing agencies treat laundromats like any other local business. They run the same generic ads, use the same cookie-cutter funnels, and copy-paste strategies from restaurants and retail. It doesn't work. Laundromats have unique customer behavior, different revenue models, and specific competitive dynamics.
We built Fresh Leads to fix that. Every strategy we use, every AI tool we deploy, and every campaign we run was developed specifically for the laundry industry — tested across laundromats nationwide in markets ranging from dense urban neighborhoods to suburban strip malls.
What makes us different
We only work with laundromats
This isn't a side offering. We don't do restaurants on Monday and laundromats on Tuesday. 100% of our focus, research, and innovation goes into helping laundromat owners grow. That means we understand your POS systems, your customer lifecycle, your seasonal patterns, and your competition better than any generalist agency could.
When you work with us, you get a team that already knows your industry inside and out. So we can skip the learning curve and start driving results from week one.
Why we build, not just buy
Why we built our own software
Most laundromat marketing companies resell someone else's tools with their logo on the login screen. We went the other way — and it's the reason we can show you things they structurally can't.
Off-the-shelf tools hit a ceiling fast
We started the way every agency starts — renting somebody else's marketing software. It could run campaigns. It could not tell us whether a campaign made a machine spin.
Nothing connected the store to the marketing
The data that mattered most — visits, spend, which customers were drifting — lived in the laundry POS, and no marketing tool on the market would talk to it.
So we wrote the platform ourselves
Machine and transaction data, ad accounts, the customer list, reviews and conversations, all landing in one database. Then AI on top to read it, and automations to act on it.
Every client runs on it
It isn't a bonus dashboard bolted on at the end. It's the thing we operate your marketing from — and you get a login to the same system we use.
Our expertise
Built for every part of laundromat growth
Geo-fencing & paid ads
Deep expertise in Facebook, Instagram, and Google ad platforms with geo-targeting optimized for local laundromat markets.
AI & automation
We build and deploy custom AI chatbots, voice bots, and automated marketing workflows that save you time and answer customer questions around the clock.
Data & CRM
We integrate with your laundry software to build a single source of truth for customer data — enabling smarter marketing decisions.
Customer retention
Automated email and SMS sequences that keep customers coming back. The most cost-effective way to grow revenue.
Reputation management
Review generation systems that boost your Google Maps ranking and build the trust new customers need to choose you.
Websites & customer app
Fast, SEO-optimized laundromat websites — plus an optional installable customer app with a digital stamp card, push-notification promos, and in-app chat.
How we work
Our approach to your success
We manage everything
You don't need to become a marketing expert. We handle strategy, execution, optimization, and reporting. You focus on running your laundromat while we focus on filling it with customers.
Data drives every decision
No guesswork, no hunches. Every campaign adjustment, every budget allocation, and every new strategy is backed by real performance data from your market.
We think long-term
Quick wins are great, but we build systems that compound over time. Your CRM database grows, your review count climbs, your email list expands. This creates a marketing engine that gets stronger every month.
Full transparency, always
Monthly reports with clear metrics. A real-time dashboard you can check anytime. And a team that picks up the phone when you call. No black boxes, no vanity metrics. Just honest results.
How it works
Our 5-step process for laundromat growth
Audit & Discovery
We hop on a free 30-minute call to learn about your laundromat, your market, and your goals. No sales pitch — just insights. Before the call, we research your area and competition so we arrive prepared with specifics.
Competitor & Market Review
Custom Strategy
Connect & Launch
Optimize & Scale
Your whole operation in one place — and a login to prove it.
- ✓ Live portal with store-level data
- ✓ Done-for-you ad management
- ✓ Automated customer re-engagement
- ✓ 24/7 AI call & chat coverage
- ✓ Clear monthly reporting
An island-based team with a nationwide reach
We're a remote-first team available in your timezone. Whether you're in New York, Los Angeles, Austin, or anywhere in between, you get the same dedicated support and fast response times.