Laundromat marketing reports, with a person attached

Q: How often will we talk?

Once a month for the strategy call, and any time you book one. Between calls you can message your team from the portal.

Q: Do I have to wait for the report to see results?

No. Your portal is updated daily, so you can check your ad spend, leads and customers whenever you want.

Q: Is the report automated?

The numbers come straight from your accounts. The note at the top and the recommended next steps are written by your account manager.

Q: How do you know a customer came back because of a message?

We count customers who had stopped visiting, got a text or email from us while they were away, and then came back, using the visit records in your POS. What they have spent since is measured the same way, not estimated.

Q: Which plan includes it?

Every plan comes with a strategist, reporting and your client portal. The sections in your report depend on which services you have.

Every client gets a dedicated account manager, a detailed month-end report on everything we run for you, and a monthly strategy call to go through it. The report shown here is the real email, filled in for a demo store. Pause it any time to read at your own pace.

Get Started →What’s in the report ↓

Included with every plan

Sunshine Wash & Fold · Your marketing report for September 2026

From your account manager at Fresh Leads Marketing

A month-end marketing report email for the demo store. It opens with a note from the account manager, then covers ad spend and results on Google, Facebook and Instagram; new customers; AI chatbot and voice agent conversations; past customers brought back, with their visits and what they have spent since; customer retention; Google reviews; local search rankings; commercial accounts; recommended next steps; and what is waiting on the owner, ending with a button to book a call.

Month-end report email · demo store

The rhythm

You hear from us before you have to ask

Every day

Live in your portal

Ad spend, leads, customers and store numbers, updated daily. You never wait on a report to know how the week went.

Every Monday

Weekly operations email

With a connected POS

Your own POS numbers: revenue week over week, new and repeat customers, turns per day, store by store.

Every month

Report and strategy call

A written report on everything we run for you, then a call with your account manager to go through it and plan the month ahead.

Every quarter

The deep dive

A longer look at the whole business: advertising, email and text, conversations, revenue year over year and reviews.

The month-end report

Everything we ran, and what it brought in

One email covering the whole calendar month against the one before. You only see sections for the services you have. It’s written up and sent by your account manager, so when you reply, a person answers.

✓Your adsSpend, customer actions and cost per action on Google, plus reach and clicks on Facebook and Instagram.

✓New customersHow many came in for the first time, and what a new customer goes on to spend.

✓AI chatbot & voice agentConversations handled, when they came in, and what people asked about.

✓Bringing customers backWho came back after a text or email, their visits, and what they have spent since.

✓Customer retentionThe share of last month’s customers who returned, with a six-month trend.

✓Google reviewsNew reviews, your rating, and what people loved or flagged.

✓Local searchWhere you rank in Google Maps, and whether AI search names you.

✓Commercial accountsBusinesses contacted, quotes sent and accounts won.

✓Next steps & waiting on youWhat we recommend for next month, and anything we need from you.

The strategy call

A monthly call about what happens next

Your account manager brings the month on slides, so you’re both looking at the same thing. You leave knowing what worked, what we’re changing, and what we need from you. These are real slides from the deck, filled in for the same demo store.

Review deck slide 1 of 6. September in three numbers: 212 new customers, 123 customers brought back who have spent $2,441 since, and 183 conversations handled.

Month-end review deck · demo store

✓One person who knows your store and your market
✓A Book a Call button on every page of your portal

✓Messages to your team, right in the portal
✓A running log of the changes we make to your account

"My last agency sent a PDF I couldn't read."

Most reports are built to look busy: impressions, click-through rates, a wall of charts, and no sentence telling you whether any of it worked.

Ours answers three questions. What did you spend, what did it bring in, and what are we doing about it next month. Then a person gets on a call and goes through it with you.

Common questions

Your questions, answered

Who is my account manager?

−

A named person on our team who works only with laundromats. Their name is on every report, and their calendar is behind the Book a Call button in your portal.

How often will we talk?

Do I have to wait for the report to see results?

Is the report automated?

How do you know a customer came back because of a message?

Which plan includes it?

From the blog

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